Sponsor A Pet: Member FAQs

What is the Sponsor A Pet program, and how will help my organization?

The Sponsor A Pet program encourages Petfinder.com visitors to support the care of pets whose stories touch their hearts, but whom they are unable to adopt. They may donate to your organization by clicking the Sponsor Me button located on each of your pets’ Petfinder.com profiles.

How will I receive my Sponsor A Pet donations?

The Petfinder Foundation will email your aggregated Sponsor A Pet donations directly to your organization via eCheck once per quarter, approximately 15 days after the end of each quarter. The Petfinder Foundation retains a 10% administration fee to cover the cost of managing the program. To ensure that we have your correct email address, please keep your account information up-to-date here: http://sap.petfinderfoundation.com/

How do I enroll my organization in Sponsor A Pet?

Enrolling in Sponsor A Pet only takes a few moments and can be done here: http://sap.petfinderfoundation.com/. If you have any questions about the enrollment process, please contact us at foundation@petfinder.com.

I signed up. Now what?

After you’ve submitted your registration, you will receive an activation email at the address you listed as your primary contact email. Click the link provided in the email to activate your account. The Sponsor Me buttons on your pet profiles will update shortly!

My organization is already enrolled in Sponsor A Pet. How do I log in to my account?

You can log in to your account to update your organization information, see your donation history, etc., here: http://sap.petfinderfoundation.com/. If you don’t know your password, click “Forgot your password?” and a reset link will be sent to the email address associated with your account. If you do not know the email address associated with your account, please contact foundation@petfinder.com.

How can I access my organization’s donation history?

Simply log in to your Sponsor A Pet account and click “My Donations” at the top of the screen. You will be able to view the current quarter’s donations as well as donations from previous quarters.

Will I receive donors’ contact information?

Each donor has the option to remain anonymous. If he or she chooses to share their contact information, it will be emailed to you in the notification email you will receive as soon as the donation is made. Donor contact details can also be found in your organization’s online donation history.

Do I need to send my donors thank-you notes?

Each donor will automatically receive a thank-you note from the Petfinder Foundation upon making a Sponsor A Pet donation. However, one of the goals of this program is to enable you to cultivate new donors, so we strongly encourage you to contact each donor yourself and express your appreciation for his or her support.

Read the Sponsor A Pet Terms and Conditions.