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Humane Indiana: REDI Implementation Grant Report

How did this grant help your organization and the pets in your care?

This grant helped make Humane Indiana's services more accessible to people for whom English is not their primary language, and/or who have a disability that can make written or spoken communication challenging. This allows HI to engage with more people who can potentially adopt and foster animals and increase the amount of animals (and people) we help, as well as more people who need clinic services to keep their pets healthy and safe.

HI was able to use the funds to translate core documents regarding vaccinations, surgery instructions, behavioral challenges, welcoming a pet to your home, adoption contracts, etc., into Spanish. HI also established a language-line service, and trained the staff how to use it, so people can receive services in their preferred language. HI also added an accessibility tool to its website that instantly translates information and documents, and also includes accessibility features to help the visually impaired or have ADD/ADHD, dyslexia, trouble processing written words, etc.

How many pets did this grant help?

6,000

Please provide a story of one or more specific pets this grant helped.

Humane Indiana relies on volunteers to foster animals, whether those animals are neonates and cannot safely be in the shelter (like the kittens pictured) or are rescued from a local animal-control agency because they would have otherwise been euthanized.

In other cases, foster volunteers are needed for animals of people in crisis, providing temporary homes so the pets can be diverted from homelessness and reunited with their owner when the crisis resolves. Fosters are also essential in allowing HI to take transports of animals from high-volume shelters that are forced to euthanize for space.

Attracting foster volunteers is a major challenge, and keeping them engaged and happy when they give the animal to its new permanent home can be even more difficult.

HI has a foster volunteer, Jennifer, who is deaf, and HI has only been able to speak with her previously through text messaging. It’s difficult to converse with her when she brings in the animals for wellness exams and vaccinations, but essential that we do talk to make sure the animals are doing well and Jennifer has the resources she needs.

HI’s new language-access services have given us the opportunity to speak with Jennifer for the first time in her language. Within 30 seconds, we’re connected with an ASL interpreter, and Jennifer is able to ensure the animals in her care get the right treatment and HI is able to keep her engaged.

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